Return & Exchange Policy

7-day money-back guarantee or product replacement.

mrssportwear.com

7-day money-back guarantee or product replacement.

Privacy Policy

At MRS Sportwear, we want you to be completely satisfied with every purchase.
If for any reason you are not happy with your order, we are here to help.

1. Eligibility for Returns

You may return or exchange an item if:

The product is unused, unwashed, and unworn

The product still has all original tags and packaging

The return request is made within 7 days of delivery

Items that do not meet these conditions may not be accepted for return.

2. Non-Returnable Items

For hygiene and quality reasons, the following items cannot be returned or exchanged:

Underwear or innerwear

Socks

Sale or discounted items

Custom or personalized products

Please make sure to check sizing and product details carefully before completing your purchase.

3. Return Process

To start a return or exchange:

1. Contact our customer support team at (insert email or WhatsApp number) with your order number and reason for return.

2. Our team will review your request and provide return instructions.

3. Once approved, send the product back to us using a trackable courier service.

Please note that the customer is responsible for return shipping costs, unless the item received was defective or incorrect.

4. Exchanges

If you wish to exchange an item for a different size or color, please contact us first to confirm product availability.
Once we receive your returned item, we will ship your replacement product as soon as possible.

5. Refunds

Refunds are issued only after the returned item has been inspected and approved.

Refunds will be processed via the original payment method or provided as store credit.

Please allow 7–10 business days for your refund to appear after approval.

If your return is rejected, we will notify you with the reason and arrange to send the item back to you.

6. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the issue.
We will arrange a replacement or full refund at no additional cost to you.